Got Questions.
Everything you need to know about the gear, the drops, and your order.
Orders & Shipping
How long does shipping take?
US orders ship within 1-2 business days and typically arrive in 3-7. You'll get tracking the moment your order leaves the building.
Do you ship outside the US?
We currently ship to the US and Canada. More regions are on the roadmap.
Is shipping free?
US orders over $60 ship free. Under that, rates are calculated at checkout.
Product & Fit
Which controllers do Gripz fit?
Our Gripz are precision-molded for the PS5 DualSense and Xbox Series X|S controllers. Every product page lists exact compatibility.
Will Gripz interfere with buttons or charging?
No. Every cutout is precision-cut so buttons, sticks, ports, and charging all work exactly as they should.
How do I install a Console Wrapz?
Each Wrapz is precision-cut vinyl that applies in minutes: clean the surface, align, smooth it on. It removes clean with no residue.
What's in a Starter Kit?
The full team loadout: Controller Gripz, matching Thumbz, and team decals. It's the best value way to rep your team.
Returns & Support
What's your return policy?
14-day free returns, no questions asked. If you're not feeling it, we'll make it right.
My order arrived damaged. What now?
Hit us through the contact page with your order number and a photo. We'll ship a replacement fast.
Licensing
Is your gear officially licensed?
100%. Every team product is officially licensed, which means authentic colors, real logos, and your school gets its cut.
The squad answers within 1 business day.
Talk To The Squad →